신입 전공의를 대상으로 한 의료커뮤니케이션 워크숍의 교육 효과성 인식과 학습경험 분석

• 영문명: Analysis of the Perceived Effectiveness and Learning Experience of Medical Communication Skills Training in Interns
• 발행기관: 한국의학교육학회
• 저자명: 정종원(Jong Won Jung) 이영미(Young-Mee Lee) 김병수(Byung Soo Kim) 안덕선(Ducksun Ahn)
• 간행물 정보: 『Korean Journal of Medical Education』제22권 제1호, 33~45쪽, 전체 13쪽
• 주제분류: 의약학 > 기타의약학
• 파일형태: PDF
• 발행일자: 2010.03.31

영문 초록

Purpose: This study aims to explore the perceived effectiveness, benefits, and learning experiences of interns with regard to their participation in a communication skills workshop program, which can have implications for the development and implementation of future communication skills training. Methods: One hundred twenty one interns and 12 senior residents and fellows participated in the workshop program as learners and tutors. The participating interns encountered three difficult communication situations, represented by trained standardized patients. During each encounter, each participant had an individual encounter, group discussion, and feedback on his performance. A self-assessment survey, composed of five itemized questions and seven open-ended questions, was administered after the workshop. A mixed methods approach was used to analyze the quantitative and qualitative data. Results: The participants had positive perceptions of the implementation and effects of the workshop, and they responded higher than 4.0 to all itemized questions on their perception of the effectiveness and benefits of the workshop. The analysis of open-ended questions demonstrated specific learning experiences of the participants, such as the hardship of solving ill-structured communication problems and reflection on their current knowledge, skills, attitudes, and practice as physicians. The participants reported that the workshop provided opportunities of improving diverse communication skills and problem-solving skills and identifying further learning needs. Conclusion: The results suggest that communication skills training for interns facilitates their reflection and development of communication skills, as well as their competency of situated problem solving. Consequently, communication skills development should be regarded as an important subject of continuing medical education. Several implications of this study can contribute to the design and development of communication skills-related programs.

목차

서론

대상 및 방법

결과

고찰

REFERENCES

키워드

Communication Physician-patient relations Internship and residency