A Study on Tourists1 Perception of the Effectiveness of Tourism Police System

• 영문명: A Study on Tourists1 Perception of the Effectiveness of Tourism Police System
• 발행기관: 한국관광학회
• 저자명: Yao Xiaochao
• 간행물 정보: 『한국관광학회 국제학술발표대회집』제86차 대전 국제학술대회, 118~123쪽, 전체 6쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2019.07.04

영문 초록

Tourism police system is specific application of some developed countries /regions in tourism industry. Since the 20th century, tourism police have been set up in many countries /regions where tourism accounts for a large proportion of the national economy, such as Egypt, Thailand, Russia, Malaysia and other countries. The implementation of tourism police system has achieved good results. This paper evaluates the effectiveness of tourism police system from three aspects, tourists' perception level, perception effectiveness and satisfaction. The perception level is systematically elaborated from tourists1 understanding of tourist police system, perception sources and cooperation with other departments. The perception effectiveness is evaluated by analyzing whether it improves service quality of scenic spots, overall image of the city's tourism industry, and whether it regulates the order of the tourism market. Tourist satisfaction is evaluated through three dimensions, level, attitude and fairness of law enforcement. This paper chooses the tourism police detachment of Sanya Public Security Bureau as a case of study. By means of literature analysis, interviews and questionnaires, this paper studies tourists' satisfaction with the effectiveness of the tourism police in Sanya City. By using SPSS.22, the evaluation indexes are compared and tested, and the current situation of tourists' satisfaction with the effectiveness in Sanya City is analyzed. The perception level and perceived effectiveness are the optimum countermeasures to improve the effectiveness of Sanya tourism police system. According to the research conclusions, the strategies and suggestions to improve and optimize the effectiveness of tourism police system are put forward. This paper provides a feasible basis for the optimization and development of the tourism police system design through developing tourists pe ' rception and evaluation system, and this paper also has a certain reference value for the improvement of the effectiveness of the tourism police system.

키워드

Tourists perception Effectiveness Satisfaction Tourism Police