조직공정성이 직무만족, 조직몰입, 조직시민행동에 미치는 영향 관계 연구

• 영문명: The Influence of Organizational Justice Perception of Travel industry Employees on Job Satisfaction, Organizational Commitment and Organizational Citizenship Behavior
• 발행기관: 한국관광학회
• 저자명: 최영기 서재철
• 간행물 정보: 『관광학연구』제35권 제6호, 249~272쪽, 전체 24쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2011.08.31

영문 초록

The study was to analyze the relationships between the organizational justice, organizational commitment and organizational citizenship behavior among travel industry employees. Based on the review of previous literature, organization justice were conceptualized in terms of three dimensions(i..e, interactional justice, procedural justice, distribution justice). Data were collected via self-administrated survey from 348 travel industry employees on July 2011. Results showed that all the three dimensions of respondents' level of organization justice made significant impacts on their level of job satisfaction. Results also indicated that the respondents' level of distribution justice and interactional justice were found to be significantly related to their level of organizational commitment. In addition, all the four dimensions of job satisfaction were significantly associated with their level of organizational commitment. Finally, the respondents' perception on the organizational justice partially influenced on their organization citizenship behaviors such as altruistic behavior, sportsmanship and conscientious behavior.

목차

Ⅰ. 서론

Ⅱ. 연구의 이론적 배경

Ⅲ. 연구모형과 조사설계

Ⅳ. 실증분석

Ⅴ. 결론

참고문헌

키워드

조직공정성 직무만족 조직몰입 Organizational justice Job satisfaction Organizational commitment