S-OJT 성공요인과 예기치 않은 성과에 관한 사례연구

• 영문명: Case Study on Critical Success Factors and Unexpected Consequences of Structured OJT
• 발행기관: 한국유통과학회
• 저자명: 문재승(Jae Seung Moon) 황희중(Hee Joong Hwang)
• 간행물 정보: 『유통과학연구(JDS)』제14권 제2호, 65~72쪽, 전체 8쪽
• 주제분류: 경제경영 > 경제학
• 파일형태: PDF
• 발행일자: 2016.02.28

영문 초록

Purpose - Recently on-the-job training (OJT) has become the most preferred training and development method with the emergence of the concept that workplace is the best place where learning take place. But many researchers argue that OJT is not helpful for the performance of organization because OJT is not systematic and mostly depend on quality of trainer. Since Jacobs & McGriffin introduced S-OJT (structured OJT), there has been plenty of researches. But most of the researches have focused mainly on employee’s attitude and organizational performance caused by S-OJT and neglected a holistic approach of S-OJT as a system. S-OJT need to be analyzed comprehensively to understand training performance because S-OJT is operated as a system consist of input, process, and organizational context. Although S-OJT may create unintended consequences, there were few researches to explore them. Thus, the purpose of this study is to identify the critical success factors for S-OJT and to find unintended consequences of it. Research design, data and methodology - We conducted a case study on M business unit of A company which developed and has been implementing S-OJT program for years. We designed and prepared the process, collected and analyzed data for the study. We set the theoretical framework to analyze the case after reviewing theories and previous studies on S-OJT. We collected and analyzed internal reports and interview results of the employees of the M business unit. We tried to collect as many information as possible to secure the validity of the research results. Results - The critical success factors identified in the study are as follow. First, it is important to select and train proper trainers for S-OJT. Second, it is needed to develop structured training module. Third, organization have to use effective communication system like on-line community. Forth, trainer should have proper skills for training such as facilitating skill, coaching skill, and delivering skill

목차

Abstract

1. 서론

2. 선행연구 고찰

3. 연구방법론

4. A사 M사업부의 S-OJT 도입 및 실행과정

5. 연구결과 및 시사점

References

키워드

S-OJT Critical Success Factor Unintended Consequences Case Study