요양보호사의 노인에 대한 지식, 태도, 공감이 서비스 질에 미치는 영향

• 영문명: The Effect of Knowledge, Attitude and Empathy of Care Givers for Elderly on Quality of Service
• 발행기관: 한국간호연구학회
• 저자명: 이재희(Jae Hee, Lee) 성지아(Ji A, Seong)
• 간행물 정보: 『한국간호연구학회지』제4권 제4호, 97~109쪽, 전체 13쪽
• 주제분류: 의약학 > 간호학
• 파일형태: PDF
• 발행일자: 2020.12.30

영문 초록

Purpose : This study examined the relationships among Knowledge, Attitude, Empathy, and Quality of service in Care givers for elderly. Methods : Data were collected through self reported structured questionnaire form Care Givers using convenient sampling methods form April 2 to June 30, 2018. Results : Stepwise regression showed that experience of turnover(0) had the greatest effect on Quality of service(β＝0.29, p＜.005), followed by Total career length(More than 5 years). These variables together explained 22.6% of the Quality of service in Care givers (F＝4.17, p＜.001). Conclusion : Therefore, a strategy for reducing turnover and improving Working environment will be needed for increasing Quality of service in Care givers.

목차

Ⅰ. 서 론

Ⅱ. 연구 방법

Ⅲ. 연구결과

Ⅳ. 논 의

Ⅴ. 결론 및 제언

References

키워드

Care Givers Knowledge Attitude Empathy Quality