소프트웨어 운영 대가산정 방식에 대한 실증적 연구

• 영문명: An Empirical Study on Pricing Model for Software Operation
• 발행기관: 한국IT서비스학회
• 저자명: 김흥식(Heungshik Kim) 김충영(Choong Nyoung Kim) 서용원(Yongwon Seo)
• 간행물 정보: 『한국IT서비스학회지』한국IT서비스학회지 제18권 제4호, 67~82쪽, 전체 16쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2019.11.30

영문 초록

The purpose of this study is to improve the calculation method of the software operation pricing proposed by the software business price calculation guide from input manpower method to rate calculation method . The software operation pricing of the input manpower method is not objectively calculated in the domestic IT outsourcing situation where the statistical data based on the activity based estimating is insufficient and it is decided by agreement between the owner and the client. In addition, there was no standard for adjusting the productivity according to the characteristics of the operation service. In order to improve this, an operational correction factor item that can affect the software operation productivity was selected based on foreign and domestic standards, and it was confirmed through the first questionnaire to IT operation managers. In order to determine the level of difficulty of the fixed operational correction factors, the operational correction factor using AHP technique was confirmed through a second questionnaire for pairwise comparison. The operational difficulty calculation table was developed with reference to COCOMO and ITIL standards. Finally, we propose a new pricing scheme that reflects the operating rate. Regression analysis was carried out by collecting the data of the domestic public institutions on the estimated cost and the actual cost calculated from the new rate method software operation pricing. The results of the regression analysis show that the estimated cost and the actual cost are related to each other. Mean magnitude of relative error(MMRE) and PRED[25] analysis were added for accuracy analysis. MMRE and PRED also showed satisfactory results, confirming the possibility of replacing the rate method software operation pricing.

목차

1. 서 론

2. 연구배경 및 관련현황

3. 소프트웨어운영대가산정방식개발

4. 요율제소프트웨어운영대가유효성 검증

5. 결 론

키워드

IT Outsourcing Software Operation Software Maintenance Activity Based Cost Model Size Based Cost Model Software Operation Pricing