Developing Evaluation Indicators for Selecting Suppliers based on IoT Business Model in Servitization Using Delphi Method

• 발행기관: 한국산업경영시스템학회
• 저자명: 양재용(Jae-Yong Yang) 이상열(Sang-Ryul Lee)
• 간행물 정보: 『산업경영시스템학회지』제42권 제1호, 21~32쪽, 전체 12쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2019.03.28

영문 초록

The flow of the 4th Industrial Revolution calls for the innovation of the traditional business models of the manufacturers. Servitization is a corporate strategy to respond to changes in the business environment. These days, the value that the market demands can be created on the basis of the product-service integration. Thus the manufacturers must pursue the fundamental innovation of the current strategy and business models. It is necessary to create common values with customers through providing product-service integrated offerings beyond the development, production, and delivery. The purpose of this study is to develop the evaluation indicators for selecting suppliers when the manufacturer who offers the value of product-service integration needs to obtain the resources from outside. The case company in this study is the manufacture firm conducting the retail IoT business as a new business. The Delphi method is used to develop the evaluation indicators for selecting suppliers. This study suggests the academic implications providing the perspective of Servitizaiton by using Delphi method, and the practical implications applying the creating value method of Servitization by collecting the opinions from both value providers and value consumers in the process of developing the evaluation indicators.

목차

1. 서 론

2. 이론적 배경

3. 연구방법

4. 연구결과

5. 결 론

키워드

Internet of Things Servitization Delphi Method Electronic Shelf Labels