의료 조직 구성원들은 서로 어떻게 의사소통하는가 : 의사소통의 문제점과 개선 방안을 중심으로

• 영문명: How members of a medical center communicate with each other
• 발행기관: 한국사회언어학회
• 저자명: 이혜용(Lee Hye yong) 석소현(Sok So hyune) 박성철(Park Song chol) 박용익(Bak Yong ik) 이정우(Lee Jeong woo) 진정근(Jin Jeong kun) 정연옥(Jeoung Yeon ok)
• 간행물 정보: 『사회언어학』제24권 1호, 213~239쪽, 전체 27쪽
• 주제분류: 어문학 > 언어학
• 파일형태: PDF
• 발행일자: 2016.04.30

영문 초록

The purpose of this article is to give an overview of the organizational communication in the medical center. This overview is based on the results of the individual studies conducted from 2012 to 2015 within a project about organizational communication in the medical center. Firstly we will summarize the characteristics of the respective communications performed between physicians, nurses, administrative staffs and between physicians and nurses. From those characteristics we will generalize the four typical negative aspects of the organizational communication in the medical center: authoritative, lack of empathy, an air of indifference to the communication, respectless. And then we introduce the causes of the negative aspects and their influences on the staffs of the medical center. Lastly we discuss how to improve the organizational communication in the medical center.

목차

Abstract

1. 서론

2. 의료 조직 커뮤니케이션의 특성

3. 의료 조직 커뮤니케이션에 대한 논의

4. 결론

참고문헌

키워드

organizational communication in the medical center doctor-doctor's communication nurse-nurse's communication nurse-doctor's communication administrative staffs's communication