패밀리레스토랑 종업원의 상사의 지원 및 분배공정성이 직무만족과 조직시민행동에 미치는 영향에 관한 연구

• 영문명: The Influences of Supervisory Support and Distributive Justice on Job Satisfaction and Organizational Citizenship Behavior Among Family-Restaurant Employees
• 발행기관: 한국외식경영학회
• 저자명: 전재균(Jun Gae Kyun) 김진영(Kim Jin Young)
• 간행물 정보: 『외식경영연구』5권 2호, 19~36쪽, 전체 17쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2002.09.30

영문 초록

The objective of this study was to test the hypothesized relationships between organizational citizenship behavior and its determinants. To measure these hypothesized relationships at the individual level of analysis, 257 employee responses from several family-restaurant chains were analyzed. The model was evaluated using structural equation modeling (SEM) utilizing SAS CALIS (SAS System, 1989). Results indicated that supervisory support was found to have positive, direct effects on organizational citizenship behavior and job satisfaction, whereas job satisfaction can increase organizational citizenship behavior. The positive relationship between distributive justice and job satisfaction, as hypothesized in this study, was supported. However, the direct relationship between distributive justice and organizational citizenship behavior was not supported.

목차

Abstract

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구방법

Ⅳ. 실증분석

Ⅴ. 결론

참고문헌

키워드

family-restaurant supervisory support dlstributive justice job satisfaction organizational citizenship behavior