중소기업의 프로세스 성숙도 평가모델 개발

• 영문명: Development of process maturity assessment model for small and medium business
• 발행기관: 한국산업경영시스템학회
• 저자명: 조재룡 이희정
• 간행물 정보: 『한국산업경영시스템학회 학술대회』2012년 춘계학술대회 논문집, 192~200쪽, 전체 9쪽
• 주제분류: 공학 > 산업공학
• 파일형태: PDF
• 발행일자: 2012.05.12

영문 초록

To adapt to a rapidly changing business environment, introduction of new management techniques and innovative activities are crucial. In the case of small and medium companies, the compensation for scarce management resources and sustainable development can be obtained from advantage of management consulting. In this study, we proposed the enterprise process evaluation model for small and medium business consulting, which can deploy the process improvement activities with considering the process maturity level within an organization. The process evaluation area of proposed Small and Medium Business, Staged Maturity Model (SMB-SMM) consists of four following parts: supply management, demand management, business management, and research and development(R&D) management. For each area, we set goals and also defined the practices to achieve their goals respectively. By applying the SMB-SMM model to the small and medium sized companies, the process maturity level can be defined. And then to overcome the gap between the goals and evaluation results the customized management consulting activities can be drawn from the predefined consulting approaches from the SMB-SMM.

목차

Abstract

1. 서론

2. 선행연구

3. SMB-SMM

4. SMB-SMM 검증

5. 결론

참고문헌

키워드

process evaluation process maturity business consulting