社會的 支持에 따른 自己效能感이 職務스트레스에 미치는 影響

• 영문명: The Impact of the Self-Efficacy with Social Support on Hotel Employees’ Job Stress
• 발행기관: 청운대학교 관광산업연구소
• 저자명: 吳昌東(Oh, Chang-Dong) 高在用(Koh, Jae-Yong)
• 간행물 정보: 『관광산업연구』관광산업연구 제5권 제2호, 206~224쪽, 전체 19쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2011.11.30

영문 초록

This study aims to examine the self-efficacy with social support impacts on hotel employee's job stress. To accomplish this goals, a field survey was conducted on the deluxe hotel employees in Seoul area. The results of this study, based on a positive analysis, could be summarized as follows. First, social support are factorized as the emotional support, evaluative support, material support, informative support. second, evaluative support, material support and informative support make a positive influence on self-efficacy. Third, evaluative support and material support make a positive influence on job stress. Fourth, self-efficacy make a positive influence on job stress. The result of this study will be helpful with the hotel industries which needs to establish marketing strategies.

목차

ABSTRACT

Ⅰ. 서 론

Ⅱ. 이론적 배경

Ⅲ. 연구설계

Ⅳ. 실증분석 결과 및 해석

V. 결론 및 논의

참고문헌

키워드

사회적지지 자기효능감 직무스트레스 심리적소진 Social Support Self-Efficacy Job Stress Psycological Burnout