품질소집단 활동의 성과에 관한 연구

• 영문명: A Study on the Performance of Quality Small-Group Activity
• 발행기관: 한국산업경영시스템학회
• 저자명: 정영배(Young-Bae Chung) 김연수(Yon-Soo Kim)
• 간행물 정보: 『산업경영시스템학회지』제34권 제4호, 42~48쪽, 전체 7쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2011.12.31

영문 초록

This paper proposes performance measurement method of quality small-group activity in business. This paper collects and analyzes quality circle activities data respect to tangible and intangible effect in national quality circles competitions festival. This paper proposes QPI (quality-circle performance index) based on Balanced Scorecard for quality small-group activity in quality improvement area. QPI is to measure the performance of quality improvement activities in the business firms. QPI is able to use widely in industries to provide a performance measure of quality small-group activity. In this paper, we propose the application method of QPI.

목차

1. 서론

2. 이론적 배경

3. 품질분임조 성과지수 모형

4. 품질분임조 활동의 성과분석

5. 결론

참고문헌

키워드

Quality-circle Performance Index BSC Quality Small-Group Activity