QFD와 AHP를 이용한 ITS 프로젝트관리자 핵심역량 연구

• 영문명: A Study on Core Competencies of ITS Project Managers Using QFD and AHP
• 발행기관: 한국IT서비스학회
• 저자명: 이봉우(Bong Woo Lee) 김자희(Ja-Hee Kim) 김우제(Woo-Je Kim)
• 간행물 정보: 『한국IT서비스학회지』한국IT서비스학회지 제10권 제1호, 89~103쪽, 전체 15쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2011.03.30

영문 초록

ITS (Intelligent Transportation system) has been more popular but ITS project managements remain complex because of diverse stakeholders and multidisciplinary processes of ITS. The multidisciplinary process enforces specialized competencies on ITS project managers comparing to other system integration project managers. In this paper, we derived core competencies of ITS projects from previous researches, built the hierarchy of the competencies, and employed AHP (Analytic Hierarchy Process) surveying ITS project managers and auditors with the hierarchy. Finally, we analyzed the difference of evaluation model on ITS project manager between project managers and auditors using Mann-Whitney U test. Additionally we suggest a method of building MECE (Mutually Exclusive and Collectively Exhaustive) structure for AHP using the HoQ (House of Quality). We expect our model to give some inspirations for raising capable ITS project managers and selecting a proper project manager for an ITS project.

목차

1. 서 론

2. 관련연구

3. 연구 방법론

4. ITS 프로젝트 역량 평가 모델

5. 결 론

키워드

Softwere Engineering AHP QFD Competency Project Manager