RFID가 항만물류 서비스품질에 미치는 영향 - 부산항을 대상으로

• 영문명: The Impact of RFID Technology on the Port Logistics Service Quality
• 발행기관: 한국국제상학회
• 저자명: 하명신(Myeong-shin Ha) 김철민(Chul-min Kim) 석창부(Chang-boo seok) 오기현(Gi-hyun Oh) 강병영(Byeong-young Kang)
• 간행물 정보: 『국제상학』國際商學 第22卷 第4號, 267~283쪽, 전체 17쪽
• 주제분류: 경제경영 > 무역학
• 파일형태: PDF
• 발행일자: 2007.12.30

영문 초록

  Recently U.S.A. government made a new trade policy that all cargoes to its country should be imported as RFID tag attached. Because international trade structure of Korean economy mainly depends on U.S.A., the introduction of RFID to Korea"s export depot such as Busan Port is necessary. RFID technology applying to port can also make a contribution to the port competitiveness by improving its port service quality. This paper tries to conceptualize the port service quality, analyze the current status of container terminal operation and ODCY, derive the problems hindering the port service quality, and suggest the new terminal operation process model by applying the RFID technology. We also analyze the effect of this new proc？ess model for the improvement of port service quality.

목차

Abstract
Ⅰ. 서론
Ⅱ. RFID 기술의 중요성 및 항만물류 서비스품질의 이론적 배경
Ⅲ. RFID 기술의 컨테이너터미널 적용방안
Ⅳ. RFID를 통한 서비스품질의 개선효과
Ⅴ. 결론 및 시사점
참고 문헌

키워드

RFID Container Terminal ODCY Logistics Service Quality