BSC를 이용한 IT조직의 성과관리체계에 관한 연구

• 영문명: IT Performance management system using the BSC
• 발행기관: 한국산업경영시스템학회
• 저자명: 정선호 이영찬
• 간행물 정보: 『한국산업경영시스템학회 학술대회』2005년 추계학술대회 논문집, 49~52쪽, 전체 4쪽
• 주제분류: 공학 > 산업공학
• 파일형태: PDF
• 발행일자: 2005.10.01

영문 초록

  The importance of IT in supporting the core business and realizing the targets and vision of the Corporate Plan are beginning to be increasingly recognized. In order to evaluate IT performance many methods and techniques have been suggested over the years. One potential solution is the use of Kaplan and Norton"s Balanced Scorecard as a conceptual and pragmatic model for the development of performance measures for an IT Department. This paper explores how the Balanced Scorecard approach might be applied to measuring the performance of the IT Department within the non-profit Organization.

목차

Abstract
1. 서론
2. 성과평가 시스템과의 한계와 BSC
3. BSC를 이용한 IT 성과평가 시스템의 구축
4. 결론
참고문헌

키워드

BSC AHP IT Department