금융기관종업원들의 직무태도 변화에 관한 연구

• 영문명: A Study on the Job Attitudes of Bank Employees
• 발행기관: 인하대학교 산업경제연구소
• 저자명: 천명섭(Myoung-Sup Chun) 김민주(Min-Ju Kim)
• 간행물 정보: 『경상논집』연구논문집 제6집, 243~261쪽, 전체 19쪽
• 주제분류: 경제경영 > 경제학
• 파일형태: PDF
• 발행일자: 1992.08.01

영문 초록

White-collar workers accomplished their decisive roles in contributing to the national development. This study analyzes the job attitudes of bank employees that reresent white-collar workers in Korea. The purpose of this study is identyifying how their job attitudes have changed for last ten years. The surveys had been done in 1980, 1985 and 1990. The questionaire was used for data collection and investigated by convenience sampling method. An individual would satisfy with one's need through organization. Although job satisfaction is often regarded as a unitary concept, it is usually considered as a collection of related job attitudes that can be devided into a variety of job aspects. This method of job satisfaction data measures satisfaction is terms of five specific aspects of a job: pay, promotion, supervision, work itself and with co-workers. An employee can be obviously satisfied with some aspects of the job and, some time be dissatisfied with others. This study employed the broad definition, and measured job satisfaction through 13 variables-organizational commitment, salary, supervision challenge for work, needs for promotion, human relations, management policy, responsibility, job environment, work itself, prospective possibility, private life and social status. The analysing results show the affirmative response of respondents about most of variables except managament policy and job load. Especially, respondents considered responsibility is important. They were satisfied with their good human relations, private lives, salaries, prospective possibilities. Analysing the job attitudes change, there were stastically significant difference in most of variables but salary and human relations. This means job attitudes of bank employees have changed. These changes go on affirmatively. The response of working condition variable goes on negatively. Because most of financial institution maninly invest only customr's facilities, neglecting employee's benefits and services. Even though the response of working load has been improving, the satisfaction of it is not enough. And most of bank employee's think their job loads are heavy. These problems must be neccesarily improved to form desirable job attitudes in financial institution. Finally, Bank employees have good job attitude, and their job attitudes have changed affirmatively during these analysing periods. The stability of financial institution and the democratic change of organizational climate affect on causing these changes.

목차

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 조사설계 및 자료의 처리

Ⅳ. 결과분석

Ⅴ. 결론

참고문헌

Abstract