병원간호사의 폭력경험, 감정노동, 직무 스트레스가 우울에 미치는 영향

• 영문명: Effects of Violence Experience, Emotional Labor, and Job Stress on Clinical Nurses Depression
• 발행기관: 한국직업건강간호학회
• 저자명: 노진희(Noh, Jin Hee) 나연경(Na, Yeon Kyung)
• 간행물 정보: 『한국직업건강간호학회지』제24권 제3호, 153~161쪽, 전체 9쪽
• 주제분류: 의약학 > 간호학
• 파일형태: PDF
• 발행일자: 2015.08.31

영문 초록

Purpose: The purpose of this study was to identify the effects of violence experience, emotional labor and job stress on clinical nurses depression and to provide suggestions for improving the quality of patient care. Methods: This research involved 257 clinical nurses who were working at an acute care hospital with at least 200 beds in S city and K province. Data were collected from May 23 to June 7 in 2014 and were analyzed using IBM SPSS version 21.0. Results: The results show that 98.1% of subjects had violence experience in the past year and the violence experience included 44.4% physical threat, 37.5% verbal violence and 18.1% physical violence. The average scores were emotional labor 3.57, job stress 3.54 and depression 21.16. There were positive correlations among violence experience, emotional labor, job stress and depression (p<.01). There were also significant co-relationships between depression and violence experience (r=.21, p=.001), between depression and emotional labor (r=.48, p<.001) and between depression and job stress (r=.31, p<.001). Conclusion: The results suggest that it is necessary to set up guidelines for clinical nurses to manage violence, emotional labor and job stress in order to create better working environment and to improve quality of patient care.

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키워드

폭력 감정노동 직무 스트레스 우울 병원간호사 Violence Emotion labor Job stress Depression Clinical nurse