Quantitative Research: The Significant Effect of Psychological Empowerment on Retail Sales Employees

• 발행기관: 한국유통과학회
• 저자명: Jae-Hyung LEE
• 간행물 정보: 『유통과학연구(JDS)』제20권 제5호, 129~135쪽, 전체 7쪽
• 주제분류: 경제경영 > 경제학
• 파일형태: PDF
• 발행일자: 2022.05.30

영문 초록

Purpose: This study aims to establish the effects of psychological empowerment on retail sales employees. It further investigates how psychological empowerment can be used to mitigate the factors that affect sales workers in addition to meeting the feelings and emotional wellbeing of sales workers to improve their productivity and the success of their organizations. Research design, data, and methodology: The current author conducted SPSS statistical analysis program to gauge the statistical association between two main constructs (Psychological Empowerment and Job performance) using 217 respondents. The main statistical tool was selected by a multiple regression methodology. Results: The statistical test from the analysis is presented in the finding section and shows that β values and P-values are greater than 0 and less than 0.05 respectively and thus, this research could reject null hypotheses which mention that psychological empowerment cannot be associated with job performance. Conclusions: All in all, this research could conclude that it will improve the attitudes of retail sales workers towards their job, making them self-committed to the tasks assigned through significant psychological empowerment factors. The retention of these workers would be enhanced because they would attain job satisfaction through a positive perception of the tasks assigned to them.

목차

1. Introduction

2. Literature Review

3. Study Design

4. Statistical Findings

5. Discussions

6. Conclusions

키워드

Distribution-Related HR Streategy, Psychological Empowerment, Retail Sales Employee