중국 지역 간의 모바일 정보격차가 G2C전자정부서비스의 이용의도에 미치는 영향에 관한 실증연구

• 영문명: An Empirical Study on the Influence of the Mobile Digital Divide between China Regions on the Intention to Use G2C e-Government Services
• 발행기관: 한국IT서비스학회
• 저자명: 여등승(DengSheng Yu) 장원원(YuanYuan Zhang) 임규건(GyooGun Lim)
• 간행물 정보: 『한국IT서비스학회지』한국IT서비스학회지 제19권 제6호, 15~29쪽, 전체 15쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2020.12.30

영문 초록

Facing the era of intelligence, the demands for changes of e-Government system appears to be rising upon the development of AI, VR, IoT and other new technologies. However, it also comes with the increasing possibility of mobile digital divide among regions, ethnicities and social classes. As the e-Government Service is only available for specific groups, the national government should proactively build an information environment to promote the convenient access and use of e-Government Service comprehensively by all the people. In the light of the sociodemographic characteristics, this study tests whether the difference is statistically significant involving the mobile digital divide between different groups with the analysis of variance, while determining the relationship between the mobile digital divide and the usage intention of e-Government Service through multiple regression analysis. The main findings of this study are as follows. First, there are differences and statistical significance between groups of different ethnicities and regions on accessibility with electronic products and networks. Second, there are obvious differences and statistical significance between groups of different ages, educational levels and ethnicities on the competency and usability of electronic products and networks. Third, the accessibility to electronic products and networks has no effect on the usage intention of e-Government Service, while the competency and usability of electronic products and networks have a strong positive impact on the usage intention of e-Government Service. The author hopes that the research findings of this paper can provide reference suggestions and opinions for bridging the digital divide among regions in China and promoting the popularization of the e-Government Service.

목차

1. 서 론

2. 이론적 배경

3. 연구 모형 및 가설 설정

4. 연구결과

5. 결 론

참고문헌

키워드

Mobile Digital Divide Accessibility Capability Usability e-Government Service