기술, 조직, 환경 관점에서 기업의 경영품질 향상을 위한 빅데이터 활용의 핵심요인에 관한 연구

• 영문명: The Key Factors of Big Data Utilization for Improvement of Management Quality of Companies in terms of Technology, Organization and Environment
• 발행기관: 한국IT서비스학회
• 저자명: 신수행(Soo Haeng Shin) 이상준(Sang Joon Lee)
• 간행물 정보: 『한국IT서비스학회지』한국IT서비스학회지 제18권 제1호, 91~112쪽, 전체 22쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2019.03.30

영문 초록

The IoT environment has led to explosive growth of existing enterprise data, and how to utilize such big data is becoming an important issue in the management field. In this paper, major factors affecting the decisions of companies to utilize big data have been studied. And also, the effect of big data utilization on the management quality is studied empirically. During this process, we have studied the difference according to the award of Korean national quality award. As a result of the study, we confirmed that the five factors such as cost from technology, organization and environment perspective, compatibility, company size, chief officer support, and competitor pressure are key factors influencing big data utilization. Also, it was confirmed that the use of big data for management activities has an important influence on the six management quality factors based on MBNQA, and that the management quality level of Korean national quality award companies is relatively high. This paper provides practical implications for companies use of big data because it demonstrates for the first time that big data utilization has an impact on management quality improvement.

목차

1. 서 론

2. 이론적 배경

3. 연구모형 및 연구가설

4. 실증분석

5. 결 론

키워드

Big Data Management Quality MBNQA Korea National Quality Award TOE Framework Measurement Analysis and Knowledge Management