미용서비스 종사자의 직무스트레스와 직무소진의 관계에서 자아탄력성의 매개효과

• 영문명: The Mediating Effect of Ego Resilience in Beauty Service Workers on the Job Stress and Job burn out
• 발행기관: 한국인체미용예술학회
• 저자명: 신영식(Young Seek Sheen) 권도희(Do Hee Kwon) 오경희(Kyung Hee Oh) 신라미(La Mee Sheen)
• 간행물 정보: 『한국인체미용예술학회지』한국인체미용예술학회지 제18권 제4호, 95~106쪽, 전체 12쪽
• 주제분류: 예술체육 > 예술일반
• 파일형태: PDF
• 발행일자: 2017.12.20

영문 초록

This study aimed to figure out correlations among job stress, ego resilience and job burn out in beauty salon workers. For this, a questionnaire survey was administered to 300 beauty salon workers in Busan and the capital region from May 2nd to 31st, 2014. Except for 44 poorly answered ones, 256 copies were used for a final analysis. For analysis of the data, the analysis was conducted to analyze the frequency analysis and the validity of the measurement of the measurement participants’ characteristics. In addition, a correlation analysis was conducted to verify the validity of the variables and the identification validity of the variables, and conducted a regression analysis to verify the suitability and validity of the research model. The study results found the following: while a positive correlation was found between job stress and job burn out, a negative correlation was observed between ego resilience and job burn out. In other words, job stress has a negative effect on beauty salon workers’ life as well as their working environment. In contrast, ego resilience reduces job burn out by helping staff build the ability to handle problems in a positive manner.

목차

Abstract

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구방법

Ⅳ. 결과 및 고찰

Ⅴ. 결론

참고문헌

키워드

직무스트레스 직무소진 자아탄력성 Job Stress Job burn out Ego Resilience