호텔주방종사자의 참여적 작업시스템과 관리자의 셀프리더십이 경영자 신뢰, 직무만족 및 조직몰입에 미치는 영향

• 영문명: The Effects of High-Involvement Work System and Self Management Leadership are Manager Trust, Job Satisfaction and Organization Commitment of Hotel Kitchen Employee's
• 발행기관: 한국외식경영학회
• 저자명: 오영섭(Oh Young sub) 주현식(Joo Hyun sik)
• 간행물 정보: 『외식경영연구』11권 2호, 149~170쪽, 전체 22쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2008.06.30

영문 초록

This study was designed to identify the effects of relationship between the high-involvement work system and self management leadership and organizational commitment and job satisfaction in the hotel kitchen employees. Many researches of work system are studied in manufacturing industry but not in service industry especially restaurant business. Therefore, in this paper we applied work system into the restaurant system and kitchen employee. For this research 258 kitchen employees who have worked in hotels in Seoul, Busan, Jeju, Ulsan and Gyeongju are questioned. SPSS 12.0 and LISREL 8.30 are used for statistical analysis. The result of this study are as follows. The high-involvement work system is effective on the job satisfaction and the self management leadership is effective on both organizational commitment and job satisfaction. However high-involvement work system is negative effective on the organizational commitment. This results are due to the different job specification between kitchen employees and employees in manufacturing industry. Detailed results are discussed in the context of this paper.

목차

ABSTRACT

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구모형

Ⅳ. 분석결과

Ⅴ. 결론

참고문헌

키워드

High Involvement Work System Self-leadership Manager Trust Organization Commitment Job Satisfaction