서비스 기반 소프트웨어 유지보수를 위한 역공학과 인도(Delivery)단계의 프로세스 개선

• 영문명: A Process Improvement of Reverse Engineering and Delivery Steps for Service based Software Maintenance
• 발행기관: 한국IT서비스학회
• 저자명: 박진호(Jin-Ho Park) 류성열(Sung-Yul Rhew) 김종배(Jong-Bae Kim) 정석균(Suk-Kyun Chung)
• 간행물 정보: 『한국IT서비스학회지』한국IT서비스학회지 제9권 제4호, 169~185쪽, 전체 17쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2010.12.30

영문 초록

According to software growth, also software maintenance has been continuously improving. In addition, the existing concept of software maintenance process demands operational management and improvement of service task. However, when we perform maintenance task, we have several constraints about applying service based requirement to system. Therefore, in order to solve these problems, we need a study of task of process for service based maintenance. In this paper, we propose a Service based Software Maintenance Process. Proposed process based on MaRMI-RE standard for software development and maintenance and compares it with the service based representative standards. In a related works, we study activity of ITIL and identify activities and tasks for maintenance. After this, identified activities and tasks compare with activities of MaRMI-RE. And then, we derive activities and tasks of a Service based Software Maintenance Process. Finally, we validate a result by comparing the proposed process with a general service operational process.

목차

1. 서 론

2. 관련 연구

3. 서비스 기반 소프트웨어 유지보수 프로세스

4. SSMP의 활동 비교

5. 태스크 개선 SSMP

6. 사례연구

7. 결 론

키워드

Service Software Maintenance Process Task