조직 수준의 정보시스템 품질평가 모형과 절차 개발

• 영문명: Development of Organization-level Evaluation Model and Process for Information Systems Quality
• 발행기관: 한국IT서비스학회
• 저자명: 이상호(Sangho Lee) 조성림(Sungrim Cho) 안병오(Byung-Oh Ahn)
• 간행물 정보: 『한국IT서비스학회지』한국IT서비스학회지 제7권 제4호, 151~165쪽, 전체 15쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2008.12.31

영문 초록

This study suggests the organization-level standard(model and process) for quality evaluation of information systems(IS) in non-use organizations despite international standards(ISO/IEC 9126 and ISO/IEC 14598) and national standards(KS X 9126 and KS X 14598) related to quality evaluation of IS. The standard in this study is composed of quality evaluation processes, a quality model, and quality metrics. The weights of the attributes and the sub-attributes in the quality model were calculated by an analytic hierarchy process(AHP). The minimum level and the target level of each metrics were determined by brainstorming of the committee. Furthermore, the case study for the investigation of the applicability and the usability of the suggested organizational standard in the real IS development project was performed. For gaining significant benefits of the standard, both the diffusion and the experience accumulation by its continuous use are needed.

키워드

External Quality Evaluation of Information Systems(IS) Quality Quality Model Metrics Analytic Hierarchy Process(AHP)