항공기 객실승무원의 감정노동, 건강증진생활양식과 건강증진 프로그램 요구도와의 관계

• 영문명: The Relationships among Needs for Health Promotion Programs according to Emotional Labor and Heathy Lifestyle of Flight Attendants
• 발행기관: 한국직업건강간호학회
• 저자명: 백상이(Baek, Sang Ei) 김영임(Kim, Young Im) 차지은(Cha, Ji Eun)
• 간행물 정보: 『한국직업건강간호학회지』제27권 제1호, 25~35쪽, 전체 11쪽
• 주제분류: 의약학 > 간호학
• 파일형태: PDF
• 발행일자: 2018.02.28

영문 초록

Purpose: The purpose of this study was to figure out emotional labor, healthy lifestyle, needs for health services of flight attendants and the relationships among needs for health services according to various characteristics of flight attendants. Methods: The participants of this study were 140 flight attendants who work on major and low cost airlines. Data were collected through a questionnaire from 2017 .Jan.~2017. Feb. Data were subsequently analyzed using the SPSS 21 Program. Results: The score of emotional labor was 3.76 surface acting was 3.75 and deep acting was 3.77. The average of healthy lifestyle was 2.41, and the highest was 3.13 of personal relationship and the lowest was 1.91 of eating habits. There is a positive correlation between emotional labor-deep acting and healthy lifestyle. Flight attendants demand health services for physical exercise, stress and emotional labor management, healthy eating habits, emergency treatment, prevention of fatigue, cancer screening, sexual harassment prevention, sex education and etc. Conclusion: These results show that flight attendants need to various interventions for improving healthy lifestyle and reducing emotional labor. It is necessary to develop customized health promotion program suited to their job and general characteristics.

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건강증진 건강증진생활양식 요구사정 감정노동 항공기 승무원 Health promotion Healthy lifestyle Health services needs Emotional labor Flight attendants