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학술논문

공항이용객의 생체인식 셀프서비스사용의도에 관한 연구

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영문명
A Study on the Intention to Use Biometrics Self-Service of Airport Passenger
발행기관
한국IT서비스학회
저자명
차상훈(Sanghoon Cha) 성연영(Yeunyoung Sung) 최정일(Jeongil Choi)
간행물 정보
『한국IT서비스학회지』제23권 제5호, 43~57쪽, 전체 15쪽
주제분류
경제경영 > 경영학
파일형태
PDF
발행일자
2024.10.31
4,600

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논문 표지

국문 초록

Airport users who want to use an aircraft at domestic airports must pass identification with a recognized ID or passport compared to other public transportation means such as roads, railroads, and seas. Due to the identity verification procedure of passengers under the Aviation Security Act, those who lost their identification card and were unknown suffered considerable inconvenience in checking in for the aircraft. This study conducted an empirical analysis on the factors affecting the intention to use the biometrics self-service at domestic airports. From June to July 2023, 386 online survey responses for men and women over the age of 20 were analyzed using SPSS 22.0 and SmartPLS 3.0 for the biometrics self-service provided at the airport using a value-based adoption model. As a result of empirical analysis of the data, it was found that the characteristics of biometrics recognition felt by users from biometrics self-service had a significant effect on both perceived benefits and perceived sacrifices. In addition, it was found that perceived benefits and perceived sacrifices had a significant effect on the intention to use through perceived value. Biometrics characteristics such as universality, uniqueness, permanence, and acquisition were set as independent variables, and how these characteristics affect the benefits and sacrifices perceived by users and can be linked to the intention to use through their perceived values were analyzed. Now, as biometrics technology is a new authentication method that replaces identification cards in air transportation, it is expected that it will be practically helpful to providers who plan biometrics self-service as the use of not only identification of passengers, but also purchase payment and exchange is expanding.

영문 초록

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2. 이론적 배경
3. 연구모델 및 가설
4. 자료수집 및 분석방법
5. 결론
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APA

차상훈(Sanghoon Cha),성연영(Yeunyoung Sung),최정일(Jeongil Choi). (2024).공항이용객의 생체인식 셀프서비스사용의도에 관한 연구. 한국IT서비스학회지, 23 (5), 43-57

MLA

차상훈(Sanghoon Cha),성연영(Yeunyoung Sung),최정일(Jeongil Choi). "공항이용객의 생체인식 셀프서비스사용의도에 관한 연구." 한국IT서비스학회지, 23.5(2024): 43-57

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