The Impact of Food Delivery Apps on Urban Hotels after the Pandemic and its Implications

• 영문명: The Impact of Food Delivery Apps on Urban Hotels after the Pandemic and its Implications
• 발행기관: 한국유통과학회
• 저자명: Eungoo KANG
• 간행물 정보: 『산경연구논집(JIDB)』Volume.15 No.4, 11~18쪽, 전체 8쪽
• 주제분류: 경제경영 > 경제학
• 파일형태: PDF
• 발행일자: 2024.04.30

영문 초록

Purpose: The primary purpose of this research is to investigate the multidisciplinary effect of food delivery apps (FDAs) in urban hotels in the wake of the lockdown due to Covid-19 pandemic. Specifically, the study aims: To explore and scrutinize the primary shifts in customer behavior and preferences in modern urban hotels, and to explore and scrutinize the primary shifts in customer behavior and preferences in modern urban hotels. Research design, data and methodology: This study conducted a systematic literature review to gather evidence of the FDA's effect on customer behavior and the hospitality industry during the Covid-19 pandemic. Complying with the PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) principles guarantees a structured and transparent method to search the literature and its analysis. Results: The result based on the systematic review has indicated that the booming business of food delivery at home companies and changing consumer tastes prove the FDA's growing circuit in the hotel industry, thus demonstrating their ability and power to adapt to changing trends. Conclusions: Therefore, this study concludes that using FDA’s platform, future hospitality managers have to focus on agility in operations, innovation, and technology integration to keep up with changing consumer trends and market conditions.

목차

1. Introduction

2. Literature Review

3. Methodology

4. Findings

5. Discussions

References

키워드

Urban Hotel Management Food Delivery App Post-Covid 19 era Tourism Industry