학술논문
Perceptual Study on Higher Level Digitilization Among Managers in the Logistics Industry
이용수 5
- 영문명
- Perceptual Study on Higher Level Digitilization Among Managers in the Logistics Industry
- 발행기관
- 한국유통과학회
- 저자명
- Beleya PRASHANTH Raman ARASU Degeras KARUNANITHY
- 간행물 정보
- 『유통과학연구(JDS)』제22권 제1호, 25~36쪽, 전체 12쪽
- 주제분류
- 경제경영 > 경제학
- 파일형태
- 발행일자
- 2024.01.31
무료
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국문 초록
영문 초록
Purpose: The study attempts to explore the operational performance of the existing Malaysian logistics companies and the extent of their adoption of digitalization. The role of digitalization in enhancing the performance of companies in the logistics industry in Malaysia, for value creation, is the topic of study.
Research design, data and methodology: A qualitative research method with a semi-structured interview approach was applied and judgmental sampling was used as the sampling technique to collect data. The research has chosen nine companies in the logistics industry in Peninsular Malaysia, with the interviews aimed at eleven members of top and middle-level management. Data analysis was performed using logical system techniques to examine and evaluate data, reorganizing feedback, comparing it with literature, and transforming it into structured, valuable information after interviews.
Results: The study revealed mixed opinions on digitalization in logistics, despite its potential benefits such as improved operational efficiency, real-time information, and customer service. However, high costs may hinder financial performance and require revisions due to stakeholder involvement.
Conclusions: The Malaysian logistics industry's adoption of digitalization is gaining traction, with most companies satisfied with their status. However, challenges like cost and inefficiency persist, prompting calls for government support to improve efficiency and reduce costs while ensuring sustainable transportation.
목차
1. Introduction
2. Literature Review
3. Methodology
4. Results and Discussion
References
해당간행물 수록 논문
- 유통과학연구(JDS) 제22권 제1호 목차
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- Distribution Competitive Advantage of Vietnamese Fintech Enterprises and its Impact on Dynamic Capabilities
- Trust, Long-term Orientation, and Relationship Performance: A Perspective of Distribution Management on Supply Chain
- Perceptual Study on Higher Level Digitilization Among Managers in the Logistics Industry
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