호텔 매니저의 서번트 리더십이 직무만족과 조직몰입에 미치는 영향

• 영문명: Influence of the Servant Leadership of Hotel Manager on Job Satisfaction and Organizational Commitment
• 발행기관: 관광경영학회
• 저자명: 박오성 임연우
• 간행물 정보: 『관광경영연구』제18권 제4호, 213~228쪽, 전체 16쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2014.12.31

영문 초록

This article investigated that influence of the servant leadership of hotel manager on job satisfaction and organizational commitment. Because it requires a new leadership applies to the hotel management. To research, survey was conducted by people who employees working in five-star hotel located in Seoul and Gyunggi-do. and 348 respondents answered. 337copies of questionnaire among them are effective for analysis after excluding the insincere answers. The collected data was analyzed by reliability, factor analysis, correlations and multiple regression analysis using SPSS 17.0. As the results of analysis, Servant leadership's factors(awareness and foresight, commitment to growth, listening, persuasion and conceptualization) influenced job satisfaction. And Servant leadership's factors(awareness and foresight, community building, commitment to growth, empathy and persuasion) influenced organizational commitment. Based on the study, suggestions are as follows: First, To the servant leadership paradigm shift, the leader's attention is required. Second, The discussion is necessary about 'stewardship' and 'healing'. Third, the preparation of a hotel is required for a paradigm shift in Servant Leadership.

목차

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구방법

Ⅳ. 연구결과

Ⅴ. 결론

참고문헌

키워드

Servant Leadership Job Satisfaction Organizational Commitment Hotel Manager