How to Enhance an Employee’s Organizational Citizenship Behavior (OCB) as a Corporate Strategy

• 발행기관: 한국유통과학회
• 저자명: Eungoo KANG Hee-Joong HWANG
• 간행물 정보: 『산경연구논집(JIDB)』Volume.14 No.1, 29~37쪽, 전체 9쪽
• 주제분류: 경제경영 > 경제학
• 파일형태: PDF
• 발행일자: 2023.01.30

영문 초록

Purpose: This study is to explore how to enhance an organizational citizenship behavior (OCB) for private companies, boosting their employees; performance. With OCB in place, businesses won’t have to worry about employees engaging in harmful or counterproductive actions. Better coordination will benefit employees’ skill sets and the company’s overall performance. Research design, data and methodology: We used a data extraction form and present it as an appendix. These forms could demonstrate to the reader what the present authors looked for and how they found it. We also investigated to obtain text datasets whether any extractions were carried out in duplicate, and, if so, whether duplicate abstraction was carried out independently. Results: There are four solutions to boost employees’ OCB for HR practitioners: ‘Creating an Environment that Supports Constructive OCB’, ‘Encouraging Productive Behavior in the Workplace and Reward properly, ‘Integrating Corporate Citizenship into Performance Evaluations’, and ‘Training to Use OCB and Educating on its Benefits’. Conclusions: Based on the research findings of the current study, this study strongly concludes that OCB should be encouraged, and employers and employees should collaborate on efforts to boost morale and increase productivity. As a direct result of their efforts, their firms enjoy improved earnings while experiencing reduced overhead costs.

키워드

Organizational Citizenship Behavior (OCB) Human Resource Management (HRM) Corporate Strategic Management