호텔의 직무특성과 종사원의 성격특성이 직무만족에 미치는 영향*

• 영문명: Effects of Job Characteristics and Employee Personalities on Job Satisfaction of Hotel
• 발행기관: 한국관광학회
• 저자명: 김권수
• 간행물 정보: 『관광학연구』제33권 제2호, 369~391쪽, 전체 23쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2009.04.30

영문 초록

Using surveying data from employees from 12 deluxe hotels in Seoul this study is to investigate the interaction effects of job characteristics and employee personalities on job satisfaction in the hotel. Factor analysis, Cronbach's alpha analysis, multi-regression analysis and hierarchical multiple regression analysis are used as the statistical method. The result of this study is that (1) job characteristics affect job satisfaction, (2) employee personalities affect job satisfaction and (3) the interactions of job characteristics and employee personalities affect job satisfaction. According to the results of this study, Author suggests the method of employee selection and employ transfer to fit employee personalities into job characteristics so that employees may work with job satisfaction.

목차

Ⅰ. 서론

Ⅱ. 이론적 배경 및 가설

Ⅲ. 연구방법

Ⅳ. 실증분석

Ⅴ. 결론

참고문헌

키워드

직무특성 종사원성격특성 직무만족 직원선발 직원전환배치 Job characteristic Employee personality Job satisfaction Employee selection Employee transfer