공공기관의 지식관리시스템 품질이 업무성과에 미치는 영향에 관한 연구

• 영문명: A Study on the Influence of Knowledge Management System Quality on the Work Performance of Public Institutions: Focusing on the Interaction between Collective Intelligence and Innovative Activities
• 발행기관: 한국IT서비스학회
• 저자명: 유달영(Dalyoung Yu) 박승범(Sungbum Park)
• 간행물 정보: 『한국IT서비스학회지』한국IT서비스학회지 제21권 제1호, 103~125쪽, 전체 23쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2022.02.28

영문 초록

This study empirically examines the correlation between the data, system, service quality, collective intelligence, innovation activity, and work performance of the KMS for employees of state-run enterprises. This study also confirmed that collective intelligence and innovation activity have a mediating effect on the relationship between KMS system quality and work performance. For this study, employees of state-run enterprises completed a 5-point Likert scale survey, and the data obtained were analyzed with descriptive statistics. The reliability and validity of variables were also verified through a measurement model analysis. Structural equation modeling of IBM SPSS 26 and AMOS 26 were used to prove the hypothesis. Through this study, For the improvement of sustainable work performance of state-run enterprises, which is a difficult issue to solve, not only should the quality of the KMS utilized in the enterprises be improved and managed, but also the design for various incentive schemes tailored to the enterprises’ job characteristics, such as rewards, HR bonus, work incentives, job allowance, and encouragement from the head of the enterprise, should be reviewed and continuously developed in reflection of the active collective intelligence of the employees and the effect of innovation activities. Then, the work performance of public institutions will increase.

목차

1. 서론

2. 이론적 배경과 선행연구

3. 연구모형과 가설설정

4. 연구방법론

5. 연구결과

6. 연구결과 토의

7. 결론

키워드

State-Run Enterprises Knowledge Management System(Kms) Quality Collective Intelligence Innovation Activity Work Performance