IPA를 이용한 직장멘토링에서 멘토의 역할 분석

• 영문명: Analysis of Mentors’ Roles using IPA in the Workplace Mentoring : From the Perspective of Mentors and Mentees
• 발행기관: 한국IT서비스학회
• 저자명: 김재경(Jae Kyeong Kim) 최방길(Bhang Gil Choi) 최일영(Il Young Choi) 손유경(Yu Kyung Son)
• 간행물 정보: 『한국IT서비스학회지』한국IT서비스학회지 제20권 제4호, 69~80쪽, 전체 12쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2021.08.30

영문 초록

Many studies have discussed the effectiveness of mentoring from a mentor or mentee perspective. However, it is is necessary to deeply understand the formal mentoring relationship from the perspective of both the mentor and the mentee because the mentoring relationship is the interaction between the mentor and the mentee. Therefore, in this study, the mentors role through IPA was compared and analyzed from the perspective of mentors and mentees. A survey was conducted on 376 employees of the financial bank, and the managers in charge of the company s official workplace mentoring and employees who participated in the mentoring program were interviewed. As a result of the analysis, mentors are more satisfied with the rewarding experience, while mentees are satisfied with commitment, and organizational ascendency and impact. In addition, mentees judge that Coach , Provides support , Provides vision & widens horizons , Broaden experience , Cooperation , Motivates , Networking ability , Provide cross-functional information , Role model , Share credit , Teacher , and Transfer skills, leadership, & technology are important as mentor s roles are important. Therefore, in order to foster mentors for effective workplace mentoring, it is necessary to educate the mentor in advance about the mentors role that the mentee considers to be important.

목차

1. 서 론

2. 이론적 배경

3. IPA 분석결과

4. 결 론

참고문헌

키워드

Workplace Mentoring Mentor s Role Mentor Mentee Importance Performance Analysis