ERP 시스템 도입유형이 기업의 IT·SW 활용에 미치는 영향에 관한 실증연구

• 영문명: An Practical Study on the Effect of ERP System Introduction Type on the Enterprise’s IT·SW Utilization
• 발행기관: 한국IT서비스학회
• 저자명: 양희정(Heejung Yang) 성욱준(Wookjoon Sung)
• 간행물 정보: 『한국IT서비스학회지』한국IT서비스학회지 제20권 제2호, 57~76쪽, 전체 20쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2021.04.30

영문 초록

Today s ERP system has become a core system of ITㆍSW that not only supports and manages enterprise resources efficiently, but also encompasses major business tasks. In other words, the ERP system is an essential strategic element for the survival of a company as a powerful means to innovate the management of an organization. This study analyzed the impact on the utilization of ITㆍSW from the perspective of the entire organization s process without limiting the performance evaluation of the ERP system itself, which is a core system of a company. The measurement data for evaluating the performance of the ERP system was the 2018 domestic company ITㆍSW utilization survey result report (subject to survey : 3,017 domestic companies with 10 or more employees). Based on this data, this study analyzed the impact of the ERP system on the entire enterprise s ITㆍSW utilization. In particular, attention was paid to whether there would be a difference in the use of ITㆍSW if the type of ERP system introduction was changed through the improvement of the business process of the company. Multiple regression analysis was performed using the statistical package SPSS 25. As a result, among the ERP system introduction types, the greatest degree of (+)influence on the company s ITㆍSW utilization is when the ERP package SW or ASP service is used as it is. Although the difference is insignificant, the second case was to build an ERP system through self-development or outsourcing, followed by customizing the package SW or system through self-development or outsourcing. Through the results of this study, it is expected that the organization will improve the business process and use the standard ERP package SW as it is without modification, thereby effectively enhancing the use of IT·SW of the company and leading to management performance.

목차

1. 서 론

2. 선행연구 분석

3. 연구 방법

4. 분석 결과

5. 결 론

참고문헌

키워드

ERP ERP System Enterprise Resource Planning ERP System Effect Measurement ERP System Performance Evaluation Process Evaluation IT·SW Utilization