공공기관 정보화사업 성과의 영향요인 분석

• 영문명: The Determinants of Performance Impacts of Information Systems Projects in Public Agencies: Focusing on the Information System Success Model
• 발행기관: 한국비교정부학회
• 저자명: 김재영(Jae-Young Kim) 명성준(Sung-Jun Myeong) 임준형(Joon-Hyoung Lim)
• 간행물 정보: 『한국비교정부학보』제22권 제4호, 225~247쪽, 전체 23쪽
• 주제분류: 사회과학 > 행정학
• 파일형태: PDF
• 발행일자: 2018.12.30

영문 초록

This research explores how information technology asset help improve individual and organizational performance in a public agency. The potential of IT investment, which is to make public organizations more efficient, effective, and responsible through IT systems, has not been sufficiently addressed in public agencies. As a result, despite huge investment in IT over many years, substantial evaluation accrued to the work, such as process innovation and work efficiency, have not actually occurred. Drawing insights from Delone and Mclean’s information systems success model, we created a conceptual framework that explains the process of creating performance impact by IT investment in a public agency. Data analysis finds that system quality, service quality, information quality significantly improve individual task performance, which, in turn, is translated into organizational performance. Additionally, information sharing requirements are found to facilitate organizational performance.

목차

I. 서 론

II. 이론적 배경

III. 연구모형과 가설

IV. 조사설계 및 분석

V. 연구결과

VI. 분석의 함의 및 결론

참고문헌

키워드

공공기관 정보시스템 품질 서비스품질 정보품질 조직의 성과 정보화 사업평가 Public Agencies Information System Quality Service Quality Information Quality Organization Performance IT Evaluation ITOutcomes