Investigating the Impacts of the Quality of Project Management Information System on Project Performance and User Satisfaction

• 영문명: 프로젝트 관리 정보시스템 품질이 프로젝트 성과와 사용자 만족도에 미치는 영향
• 발행기관: 한국산업경영시스템학회
• 저자명: So-Hyun Park(박소현) Taewon Lee(이태원) Seung-Chul Kim(김승철)
• 간행물 정보: 『산업경영시스템학회지』제41권 제3호, 50~60쪽, 전체 11쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2018.09.30

국문 초록

The use of Project Management Information System (PMIS) is increasing in project management industries such as construction, defense, manufacturing, software development, telecommunication, etc. It is generally known that PMIS helps to improve the quality of decision making in project management, and consequently improves the project performance. However, how much and which parts of project management performance are affected by PMIS still need to be studied further. The purpose of this study is to investigate the impact of PMIS quality on project management performance. We collected data from various project based industries such as construction, defense, manufacturing, software development and telecommunication by using survey questionnaire. PMIS quality was measured in three dimensions. They are system quality, information quality and service quality. Project management performance was measured in nine variables such as time reduction, work accuracy, cost management, etc. Statistical analyses such as multiple regression were used to analyze the data. The results showed that PMIS quality had significant impacts on the project management performance and user satisfaction. It was notable that only two dimensions out of the three PMIS quality dimensions, system quality and information quality, affected the project management performance. Also, it was found that PM performance played a mediating role between PMIS and user satisfaction, and between PMIS and reuse intention. The contribution of this research is that it helps to clarify what aspects of PMIS affect the project management performance and user satisfaction.

목차

1. 서 론

2. 이론적 배경

3. 연구방법

4. 연구결과 분석

5. 결 론

키워드

Project Management Information System(PMIS) Project Performance System Quality