Emotional Intelligence and Organizational Citizenship Behavior: The Mediating Effect of Social Networks

• 발행기관: 한국인사조직학회
• 저자명: Hyewon Park Seung-Yoon Rhee Donghee Han
• 간행물 정보: 『한국인사조직학회 발표논문집』한국인사조직학회 2014년도 추계학술연구발표회 발표논문집, 239~267쪽, 전체 28쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2014.10.31

영문 초록

This paper analyzes the relationship between emotional intelligence and organizational citizenship behavior, and explores how individuals' position in social networks mediates the relationship. Through a survey study with 63 MBA and graduate students, we found that emotionally intelligent individuals were more active in social networks and received more assistance from various groups in the helping network. Also, emotionally intelligent individuals, through their active social relationships, engaged in organizational citizenship behavior. Our study sheds light on the critical role that emotional intelligence plays in building and maintaining relationships.

목차

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키워드

emotional intelligence social networks organizational citizenship behavior