최고경영자의 기업가정신이 사회복지기관 조직구성원의 혁신적 업무행동에 미치는 영향

• 영문명: A Study on CEO’s Entrepreneurship Affecting Innovative Work Behavior of the Social Workers: Focusing on the Moderating Effect of Organic Structure and Organizational Justice
• 발행기관: 한국인사조직학회
• 저자명: 정은하(Eun-Ha Jeong) 엄미선(Mi-Sun Ohem)
• 간행물 정보: 『인사조직연구』인사조직연구 제20권 제2호, 199~245쪽, 전체 47쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2012.06.30

국문 초록

본 연구는 최고경영자의 기업가정신과 사회복지기관의 조직구성원의 혁신적 업무 행동 사이에 작용하는 구조유기성과 조직공정성의 조절효과를 검증하고, 그 과정에서 발견된 변수 간 관계를 통해 조직구성원의 혁신적 업무행동 활성화를 위한 실천적 함의를 제안하고자 수행되었다. 본 연구의 자료는 115개소의 사회복지기관 조직구성원 787명으로부터 수집된 것으로, 가설의 검증은 위계적 회귀분석에 기초한 조절적 다중 회귀분석(MMR)을 통해 이루어졌다. 연구결과 최고경영자의 기업가정신은 사회복지 기관의 조직구성원의 혁신적 업무행동에 직접적인 영향을 미치는 것으로 나타났으며, 기업가정신과 혁신적 업무행동간 관계에서 구조분권성은 부정적 조절효과를, 분배 공정성은 긍정적 조절효과를 미치는 것으로 나타났다. 그러므로 사회복지기관 구성원의 혁신적 업무행동을 제고시키기 위해서는 최고경영자를 대상으로 하는 조직혁신 관련 교육 프로그램의 실시가 무엇보다 중요하며, 더불어 분권화된 사회복지조직 설계와 분배공정성을 높이기 위한 방안도입이 필요하다.

영문 초록

Recently, innovation needs for social welfare organizations have grown to a greater extent. However, there is rarely academic debate or practical assessments on the innovation of social welfare organizations. Nevertheless, this subject is an important issue because innovation is a core component of organizations. Our primary purpose of this study is to obtain information about the relationships between entrepreneurship, innovative work behavior, organic structure, and organizational justice. Furthermore, our study provides practical implications for vitalizing social workers’ innovative work behavior in social welfare organizations. This study was conducted by setting worker’s innovative work behavior as a dependent variable, CEO’s entrepreneurship as an independent variable, and organic structure and organizational justice as moderating variables. Then, the hypotheses were constructed to test the effect of entrepreneurship on innovative behavior and the moderating effects of organic structure and organizational justice on the relationship between entrepreneurship and innovative work behavior. The study was conducted through a survey by social workers who were working at 316 different welfare organizations in Seoul, Gyeonggi, and Incheon areas of South Korea. Each agency received 5-10 questionnaires. The surveys were collected in July 2010 to September 2010 and the study gathered 787 responses from 115 organizations. The findings of our study show that a CEO’s entrepreneurship has a positive effect on innovative work behavior on social workers. Further, decentralization which is a subordinate concept of organic structure has a negative moderating role on the relationship between entrepreneurship and innovative work behavior and distributive justice which is a subordinate concept of organizational justice has a positive moderating role on the relationship. In other words, the results of the moderating effects on this study show that higher entrepreneurship is displayed in a group of high centralization as innovative work behavior increases. At the same time, higher entrepreneurship is displayed in a group with high distributive justice, again resulting in increased innovative work behavior. Therefore, these results suggest introducing an educational program of innovation for CEOs to enhance the innovative work behavior for social workers. Furthermore, this study suggests that decentralization and organizational justice can further enhance innovative work behavior. In addition, this study proposes an integrated research model including organizational attributes as a moderating variable so that research subjects of organizational innovation could be expanded. Also, our study indicates that a CEO’s role can facilitate innovation. Last, several limitations can be mentioned. First, our study sample was limited in terms of geographic regions. Second, the environmental conditions should be considered. Third, developing an innovative work behavior scale for social workers should be considered and fourth, a qualitative study should also be conducted within research.

목차

<초 록>

Ⅰ. 서 론

Ⅱ. 이론적 고찰

Ⅲ. 연구방법

Ⅳ. 연구결과

Ⅴ. 결론 및 함의

참고문헌

ABSTRACT

키워드

사회복지기관 최고경영자의 기업가정신 혁신적 업무행동 조직구조유기성 조직공정성 Social Welfare Organizations CEO’s Entrepreneurship Innovative Work Behavior Organic Structure Organizational Justice