호텔 職員의 組織沒入이 經營成果에 미치는 影響

• 영문명: An Effect of the Organizational Commitment of Hotel Employees on Management Performance
• 발행기관: 청운대학교 관광산업연구소
• 저자명: 林相憲(Lim, Sang-Hun) 宋駿昊(Song, Jun-Ho) 朴韓(Park, Han)
• 간행물 정보: 『관광산업연구』관광산업연구 제2권 제1호, 124~138쪽, 전체 15쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2008.09.30

영문 초록

The purpose of this study is to inform of the influence between the variables which verify the relationship of organization commitment and management performance synthetically through the empirical analysis for improving the management performance in super deluxe tourist hotels. The data of positive analysis in this study were realized by employees at Grand Hilton Hotel Seoul, Plaza Hotel, Hotel Lotte, Hotel Silla, Chosun Hotel, and Millennium Seoul Hilton Hotel located in Seoul. The following is the brief of the result from empirical study. First, the organization commitment has an effect on the management outcomes. Second, the loyalty of the employees, in super deluxe tourist hotels has an effect on the text in relation to the organization commitment and management outcomes. And the labour volition has an effect on the text in relation to the loyalty. Also, the loyalty and the sense of stability have an effect on the text in relation to financial outcomes.

목차

I. 서 론

II. 이론적 배경

III. 연구 설계

IV. 실증분석 결과

V. 결 론

키워드

Organizational Commitment Management Performance Labour Volition