마르미-RE와 ITIL에 기반한 컴포넌트 소프트웨어의 서비스 지향 유지보수 프로세스 연구

• 영문명: A study on Component Software Service Oriented Maintenance Process Based on MaRMI-RE and ITIL
• 발행기관: 한국IT서비스학회
• 저자명: 최원서(Won-Suh Choi) 류성열(Sung-Yul Rhew)
• 간행물 정보: 『한국IT서비스학회지』한국IT서비스학회지 제8권 제1호, 99~111쪽, 전체 13쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2009.03.31

영문 초록

Rapid growth of management Information system (MIS) and evolution of software system enlarge maintenance necessity and it need a process to implement information system service in business. This paper proposes service-oriented maintenance process of component software based on service design and implementation provided by existing processes for maintenance, MaRMI-RE and ITIL. The Proposed process derives activities and tasks of the process by identifying services according to service guidelines. Service-oriented maintenance process is produced by analyzing correlation between the derived activities and tasks and MaRMI-RE's and adding the tasks to MaRMI-RE. The verify availability of the proposed service-oriented maintenance process, correlation between artifacts is proved.

키워드

Maintenance Marmi-RE ITIL