The Psychology of User-friendliness: The Use of Information Technology as a Reflective Learning Medium

• 영문명: The Psychology of User-friendliness: The Use of Information Technology as a Reflective Learning Medium
• 발행기관: 대한사고개발학회
• 저자명: Steven J. Coombs
• 간행물 정보: 『The International Journal of Creativity & Problem Solving』제10권 제2호, 19~31쪽, 전체 13쪽
• 주제분류: 사회과학 > 교육학
• 파일형태: PDF
• 발행일자: 2000.10.31

영문 초록

Since the advent of Information Technology (IT) software systems over the last 20 years or so, the term 'user-friendly' has become widely used and is generally associated with well-designed IT solutions that the user can easily interact with. Indeed, user-friendly software implies that the human computer interface (HCI) and interactability of the IT system have been designed in such a way so as to allow immediate and meaningful participation. This article attempts to provide a psychological conceptual model that explains the idea of user-friendliness in terms of IT systems operating as an easy-to-access reflective learning tool. Further, that the quality of critical thinking interaction via IT software depends on both humanistic and instructional technology design considerations which affect the system's ability to operate as an efficient reflective learning interface with a person. IT software learning systems that enable the user to transfer ideas and experiences into new conceptual knowledge is proposed by the author to be a knowledge elicitation system (KES). The critical and creative thinking design rationale and generic criteria of a KES will be shared with readers, in order that any IT learning system can be readily evaluated in terms of its user-friendly 'learnability' and reflective learning capability. Many of the core pedagogic concepts and innovative theories in this article have been summarized into an information table (see Table 1), which provides a synthesis of the relationships between what is meant by a reflective learning interface and a KES.

목차

THE NEED FOR IT THINKING TOOLS

DEFINING "USER-FRIENDLINESS" AS A FORM OF REFLECTIVE LEARNING

THE CONTEXT OF USER-FRIENDLY INTERFACES FOR INFORMATION TECHNOLOGY

USER-FRIENDLY IT SYSTEMS AND KNOWLEDGE ELICITATION

CONCLUSION

REFERENCES