Structural Relationship between Information Attributes, System Quality, Satisfaction, and Intention to Use of Airbnb: Information System Success Model Approach

• 발행기관: People & Global Business Association
• 저자명: Joonho Moon Yunho Ji
• 간행물 정보: 『Global Business and Finance Review』Vol.29 No.10, 84~93쪽, 전체 10쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2024.11.30

국문 초록

Purpose: This study aims to investigate the structural relationship between information attributes, system quality, satisfaction, and intention to use in the context of Airbnb. Design/methodology/approach: The information attributes considered are price, facility, and location. The theoretical foundation of this research is the information system success model. Findings: Maximum likelihood-based structural equation modeling was employed to test the research hypotheses. The findings indicate that price information and location information have a positive impact on intention to use. Additionally, system quality positively influences satisfaction, which in turn is positively associated with intention to use. Research limitations/implications: This research contributes to the literature by demonstrating the explanatory power of the information system success model in the context of Airbnb. Originality/value: This study provide valuable user data that can serve as a benchmark for enhancing business systems by incorporating deep learning techniques for artificial intelligence systems.

목차

Ⅰ. Introduction

Ⅱ. Review of Literature and Hypotheses Development

Ⅲ. Method

Ⅳ. Results

Ⅴ. Discussion

Ⅵ. Conclusion

Acknowledgements

References

키워드

Airbnb intention to use satisfaction location information price information and system quality