Organizational Factors of the Successful Adoption in User-Centered Design

• 발행기관: 한국유통과학회
• 저자명: Byung Kwan Kim Seung Yong Lee Young Keun Choi
• 간행물 정보: 『유통과학연구(JDS)』제15권 제1호, 43~49쪽, 전체 7쪽
• 주제분류: 경제경영 > 경제학
• 파일형태: PDF
• 발행일자: 2017.01.30

영문 초록

Purpose - This study is to integrate organizational factors into UCD process. For this research purpose, we investigated the organizational factors which influence people behaviors in the context of user-centred design practice(UCP). And this study presents organizational culture, organizational learning and change management as the organizational factors. Especially, this study is to investigate how change management influences the relationship between the organizational culture/learning and UCD performance. Research design, data, and methodology - Using the survey methodology with a questionnaire, this study distributed the questionnaire to the experienced 112 practitioners of user-centred design practice in 52 Korean small and medium companies. The organizations differed in range and size from medium-scale, which is under 100 of employees, and to small-scale, which is from 100 to 500. Results - Organizational culture and organizational learning have positive effects on user-centred design practice performance as expected. And change management strengthens the positive relationship between organizational learning and user-centred design practice performance but has no effect on the relationship between organizational culture and user-centred design practice performance. Conclusions - This is the first empirical study of investigating and demonstrating some key organizational factors relationships and UCD performance of an organization, which will support to institutionalize UCD within an organization, providing theoretical foundations.

목차

Abstract

1. Introduction

2. Literature Review

3. Methods and Hypothesis

4. Results

5. Discussions and Conclusions

References

키워드

User-centred Design Organizational Theory Organizational Culture Organizational Learning Change Management