Financing services sector: effectiveness of operational coordination and process control, evidence from Malaysia

• 발행기관: People & Global Business Association
• 저자명: Mohd Yaziz Bin Mohd Isa Gazi Md. Nurul Islam Zulkifflee Mohamed
• 간행물 정보: 『Global Business and Finance Review』Vol.25 No.4, 12~24쪽, 전체 13쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2020.12.30

영문 초록

Purpose: The paper assesses effectiveness of a financing scheme for services sector entrepreneurs by a financial development institution in Malaysia based on the competencies measurement for entrepreneur in services sector, i.e. productivity and service delivery effectiveness Design/methodology/approach: The study employed 20 questionnaires based on the competencies measurement for entrepreneur in services sector Findings: The results provided a better understanding of the entrepreneurial competencies, performance before and after receiving the financing, and the competitive environment facing the entrepreneurs in the services sector to mitigate negative impacts to their business and general economy following the extended recovery movement control order (CMCO) because of covid-19 pandemic in Malaysia until 31 December 2020. Research limitations/implications: The sample size that limits to companies currently servicing loans is a limitation Originality/value: The paper studied an actual financing scheme for services sector entrepreneurs by a financial development institution

목차

I. Introduction

II. Literature Review

III. Methodology

IV. Results & Discussion

V. Conclusions

References

키워드

Financing services sector productivity and service delivery effectiveness operational coordination process control