게임화를 이용한 품질관리 개선방안

• 영문명: Quality Control Methods using Gamification
• 발행기관: 강원대학교 산업기술연구소
• 저자명: 권성진(Kwon, Sung-Jin) 김호준(Kim, Ho-Jun) 백다혜(Baek, Da-Hye) 김상균(Kim, Sangkyun)
• 간행물 정보: 『산업기술연구』vol.34, 3~10쪽, 전체 8쪽
• 주제분류: 공학 > 공학일반
• 파일형태: PDF
• 발행일자: 2014.09.30

영문 초록

As importance of quality control in corporate environments is increasing, new methods for quality control have been suggested by various researchers. Based on gamification theory, this study suggests a new method for quality control. Firstly, this paper defines three problems of quality control that can be easily faced with in corporate environments. Secondly, three gamification methods aiming quality improvement are suggested. Finally, a survey is provided to prove the effect of the suggested gamification methods. Comparing the suggested gamification methods with the existing quality control methods, this study found that the suggested gamification methods could improve the level of quality control.

목차

1. 서론

2. 기존 연구 분석

3. 게임화 개념 설계

4. 설문조사 결과

5. 결론

키워드

게임화 품질관리 협업 작업자 실수 gamification quality control cooperation worker s mistake                                                                    