학술논문
서비스화 수용활동이 서비스화 추진성과에 미치는 영향 :
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- 영문명
- The Effects of Servitization Acceptance on Performance
- 발행기관
- 한국IT서비스학회
- 저자명
- 윤 용(Yong Yoon) 김연성(Youn Sung Kim)
- 간행물 정보
- 『한국IT서비스학회지』한국IT서비스학회지 제15권 제4호, 111~123쪽, 전체 13쪽
- 주제분류
- 경제경영 > 경영학
- 파일형태
- 발행일자
- 2016.12.30
4,360원
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국문 초록
영문 초록
The purpose if this study was to find and investigate effective mediation factors influencing performance of
servitization through servitization acceptance activities by means of empirical results. According to the previous
researches, two main mediation factors which were related with servitization competencies such as ICT competency
of servitization and competency of servitization process were distinguished from lots of competencies which are relying on servitization process. Using a 373 sample data investigated from CEOs, directors and managers of small and medium sized firms in Korea, the structured mediation model was proposed. The measurement for the each variable was accepted for this study when the respondents were revealed to understand the servitization concepts which explained especially company’s business moving towards the service specific gravity from selling existing products. The measurement for the each variable reflected that respondents were participating in any sort of servitization type or had intension to be involved with any servitization categories. The mediation hypotheses were tested in the way of analytical measures with the result of strong reliability. According to analysis, two mediators showed positive mediation role and statistically adopted between servitization acceptance activities and servitization performance in the 99% significant level. We confirmed that ICT competency of servitization and competency of servitization process were in the role of positive mediation between servitization acceptance activities and performance of servitization. The total of indirect effects were 0.2546 to support each mediation hypotheses. Tested two mediators were not on the same level. The most affecting mediation element on servitization performance was appeared as competency of servitization process. With the result of this study, we expect that the small and medium sized companies might have servitization business strategies including proper service competencies and mediators through acceptance activities to obtain suitable performance. According to the analysis, Companies which consider product-servitization need to set strategies to reinforce above two competencies.
목차
1. 서 론
2. 선행 연구
3. 연구모형 및 가설
4. 실증 분석
5. 결 론
References
해당간행물 수록 논문
- Code of Ethics (Journal of Information Technology Services)
- Editing policy and Guidelines for Submission of Manuscript
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- 신제품 개발 프로세스 변환의 성공 요인에 관한 사례연구 :
- 픽셀 데이터를 이용한 강화 학습 알고리즘 적용에 관한 연구
- 차량 인터넷에서 협업 비디오 감시 서비스를 위한 효율적인 이웃 발견 방법
- 사물인터넷(IoT) 환경에서의 개인정보 위험 분석 프레임워크
- 서비스화 수용활동이 서비스화 추진성과에 미치는 영향 :
- 비정형 데이터 분석을 통한 금융소비자 유형화 및 그에 따른 금융상품 추천 방법
- O2O 서비스의 사용의도에 영향을 미치는 요인에 관한 연구
- 공유경제 비즈니스 모델의 가치 요인 분석
- 주요기반시설 서비스의 안정적 운영을 위한 보안 프레임워크 설계에 관한 연구
- 국내외 드론산업 동향 분석을 통한 공공분야에서의 드론 활용방안에 대한 연구
- 목차
- 한국IT서비스학회지 편집방침 및 투고요령
- 한국IT서비스학회 논문윤리 규정
참고문헌
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