Shadow IT를 고려한 새로운 관리체계 도입에 관한 연구

• 영문명: A Study on the New Management System Considering Shadow IT
• 발행기관: 한국IT서비스학회
• 저자명: 유지연(Ji Yeon Yoo) 정나영(Na Young Jeong)
• 간행물 정보: 『한국IT서비스학회지』한국IT서비스학회지 제15권 제3호, 33~50쪽, 전체 18쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2016.09.30

영문 초록

In a dynamic IT environment, employees often utilize external IT resources to work more efficiently and flexibly. However, the use of external IT resources beyond its control may cause difficulties in the company. This is known as “Shadow IT.” In spite of efficiency gains or cost savings, Shadow IT presents problems for companies such as the outflow of enterprise data. To address these problems, appropriate measures are required to maintain a balance between flexibility and control. Therefore, in this study, we developed a new information security management system called AIIMS (Advanced IT service & Information security Management System) and the Shadow IT Evaluation Model. The proposed model reflects a Shadow IT’s attributes such as innovativeness, effectiveness, and ripple effect. AIIMS consists of five fields: current analysis; Shadow IT management plans; management process; education and training; and internal audit. There are additional management items and sub-items within these five fields. Using AIIMS, we expect to not only mitigate the potential risks of Shadow IT but also create successful business outcomes. Now is the time to draw to the Light in the Shadow IT.

목차

Abstract

1. 서론

2. Shadow IT 개념 및 특성

3. Shadow IT 관리체계 필요성 및 적합성

4. 관리체계 적용을 위한 평가모델

5. 새로운 IT 관리체계 구축 : AIIMS

6. 결론

References

키워드

Shadow IT BYOD(Bring Your Own Device) AIIMS(Advanced IT Service & Information Security Management System) ISMS(Information Security Management System) ITSMS(IT Service Management System)