국외여행인솔자의 역할과 문제점연구

• 영문명: A Study of the Problem and Roles for Tour Conductors
• 발행기관: 국제관광산업학회
• 저자명: 함영덕(Ham, Young Duck)
• 간행물 정보: 『국제관광산업연구』제4권 제1호, 191~218쪽, 전체 28쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2011.12.31

영문 초록

It is very low treatment for Tour Conductors as compared with the roles and position to guide and manage tourists and in the sphere of Travel Angency. It is needes to improve treatments for Tour Conductors in wages and stable employment. It is very fews for most Trable Agency to employ T/C of Travle Agency and Full Time T/C in dealing with foreign tourist commodity. To save costs, most Travel Agency employ Free Lancer T/C. Therefore most T/C suffer for a low satisfaction and low payment. In order to improve job statisfaction and business service satisfaction. We have to study employment and job satisfaction for renewal paradige systems.

목차

ABSTRACT

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 국외여행인솔자의 직무만족과 감정노동에 대한 연구

Ⅳ. 국외여행인솔자의 현황과 문제점

Ⅴ. 결론

참고문헌

키워드

Tour Conductor Free Lancer T/C Satisfaction