정보기술 아웃소싱 성과요인과 재계약의 관계에 관한 탐색적 연구

• 영문명: An Exploratory Study on the Relationship between Outsourcing Performance Factors and IT Outsourcing Recontracts
• 발행기관: 한국IT서비스학회
• 저자명: 양경식(Kyungsik Yang) 김현수(Hyunsoo Kim)
• 간행물 정보: 『한국IT서비스학회지』한국SI학회지 제2권 제1호, 157~172쪽, 전체 16쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2003.05.01

영문 초록

Despite the continual growth of IT outsourcing market, the outsourcing contracts are mostly short-term contracts. Because these short-term contracts need continual recontracts, the research on the factors that influence the outsourcing recontracts is needed. This research has been done to find out the factors of making the outsourcing recontracts successfully by stating the relationship between outsourcing recontract and the outsourcing performance factors. As a result of this research, customer factors and innovation factors are found to be influential factors on whether you make a recontract or not. And also the research have showed customer factors are major decision criteria on outsourcing recontracts.

목차

Abstract

1. 서 론

2. 아웃소싱 성과요인 및 성과측정

3. 연구모형 및 가설설정

4. 가설 검증 및 분석

5. 결론 및 향후연구과제

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