국내 금융업 IT 아웃소싱 수행의사에 영향을 미치는 위험요인에 관한 연구

• 영문명: A Descriptive Study of IT Outsourcing Risk Factors in the Korean Financial Industry
• 발행기관: 한국IT서비스학회
• 저자명: 이무석(Moo-Seok Lee) 이정훈(Jung-Hoon Lee) 박종성(Jong-Sung Park)
• 간행물 정보: 『한국IT서비스학회지』한국IT서비스학회지 제7권 제1호, 151~166쪽, 전체 16쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2008.03.30

영문 초록

  The Outsourcing Industry has grown at a swift pace and evolved over time, and the Global IT Outsourcing market has shown signs of a steady growth. In the Korean financial industry, however, IT Outsourcing is not active as that of the advanced countries and there is lack of literature to understand the characteristics of IT Outsourcing in the financial industry. This paper, therefore, analyze the outcomes surveying 40 financial companies in Korea to investigate how IT Outsourcing risk factors affects IT Outsourcing intention. Based on our literature reviews based on number of key articles, journals, and the focus group interviews, IT Outsourcing risk factors are proposed into four different domains: Transaction, Client, Vendor and Environmental perspective. It found that two risk factors (Client and Environmental perspective) are closely related to the IT Outsourcing intention of the Korean financial industry. Finally, this paper concludes that concrete SLAs (Service Level Agreements) of the clients and support of government agencies are important to mitigate the IT Outsourcing risks.

목차

Abstract
1. 서론
2. 문헌 연구
3. 연구모형과 연구가설
4. 연구방법
5. 실증분석
6. 결론
참고문헌
〈부록〉
저자소개

키워드

IT Outsourcing The Korean Financial Industry Outsourcing Risk Factors A Descriptive Study